Return and Refund Policy

Last updated: August 22, 2026

This Return & Refund Policy explains how returns, exchanges, and refunds work at Wulfy’s Armory. Firearms and NFA items follow federal transfer rules — this page is written for that reality, not a generic “mail it back to the warehouse” template.

Who we are

Wulfy’s Armory
Online drop‑ship FFL dealer — no public storefront
Email: preston@wulfysarmory.com

Start with a message

Contact us before you ship anything back. Include your order number, what you received, and what’s wrong (wrong item, damage in transit, or defect). A person here will tell you whether a return path exists and how to send it — including FFL‑to‑FFL instructions when a firearm or NFA item is involved.

Do not ship firearms, ammunition, or NFA items to a residential address or “back to the manufacturer” unless we specifically instruct you in writing. Unauthorized returns may be refused.

Accessories and non‑firearm items

For optics, parts, magazines, cases, and most other non‑firearm accessories:

Contact us within 30 days of delivery to start a return request.
Items should be unused, in the same condition you received them, and in the original packaging with all included accessories.
Proof of purchase (your order confirmation) is required.
Return shipping is your responsibility unless we shipped the wrong item or the item arrived defective/damaged because of our error or a verified carrier issue we approve in advance.
Original outbound shipping charges are generally non‑refundable unless we made an error.

Opened electronics, mounted optics, installed parts, special‑order items, custom laser work, custom foam inserts, and clearance/final‑sale items marked as such are typically not returnable unless defective. If you’re unsure, ask before opening or installing.

Note: Complete firearms and NFA items are not covered by the 30‑day accessory rules above. See the Firearms and NFA sections below — those sales are final except for the narrow exceptions listed there.

Firearms — final sale

Complete firearms are final sale. Once your order is in process, shipped, or transferred, there are no returns, no exchanges, and no change‑of‑mind buybacks. We do not run a “try it and send it back” program on firearms.

Inspect the firearm at your receiving FFL before you take possession. If something is wrong — wrong model, obvious transit damage, or a clear defect — tell your FFL and contact us before you complete Form 4473 and take the firearm home. After you take possession, defects are handled through the manufacturer’s warranty (or the path we approve in writing), not by shipping the gun back to Wulfy’s as a store return.

Complete firearms cannot be mailed to a home address for return. Any movement of a firearm back to us must go FFL‑to‑FFL under federal law, and only when we authorize that path in writing.

Narrow exceptions (firearms)

These are not a general return window. They are the only situations where we will work a firearm refund or replacement:

Our error or arrival damage/defect. We shipped the wrong firearm, or it arrives damaged or defective. Contact us (and your receiving FFL) before taking possession when possible. We will make it right in writing — replacement or refund on a path we approve.
Failed background check / FFL refusal / transfer cannot complete. If the firearm must come back to us because you cannot complete the transfer (failed Form 4473 / NICS, FFL refuses the transfer, or the transfer otherwise cannot finish), the item returns FFL‑to‑FFL to us. A 50% restocking fee plus all shipping (outbound and return) applies. We disclose that clearly before you authorize the return shipment.

Your receiving FFL’s transfer fees are between you and that dealer and are not refundable by us. Unfired / unaltered condition and original packaging matter when an authorized return shipment is approved under an exception above.

NFA items — final sale

NFA items (suppressors and other Title II firearms) are final sale under the same rules: no returns, no exchanges, no change‑of‑mind once the order is in process, shipped, or transferred.

Inspect at the receiving FFL before you take possession. After possession, defects go through the manufacturer’s warranty (or a written path we approve) — not an informal store return. Do not attempt an NFA return outside licensed channels.

Once transfer paperwork is in process, you generally cannot cancel or return the item except as federal process requires. If the item must come back to us (including failed transfer / dealer refusal where applicable), the same 50% restocking fee plus all shipping applies, unless federal rules force a different outcome we must follow. See NFA Transfers for how receiving transfers work when Wulfy’s is your FFL.

Narrow exceptions (NFA)

Our error or arrival damage/defect. Wrong NFA item shipped, or it arrives damaged/defective — contact us before taking possession when possible; we make it right in writing.
Transfer cannot complete / item must return. 50% restocking fee + all shipping, FFL‑to‑FFL only, when we authorize the return in writing (or when federal process forces the return).

Ammunition

Ammunition returns are generally not accepted once shipped, except for verified shipment error or unsafe/defective product we authorize in writing. State and carrier rules may also limit return shipping.

Defective, damaged, or wrong items

If we sent the wrong item, or an item arrives damaged or defective, contact us with photos and your order number. For accessories and other non‑firearm goods, we will work on a replacement, repair path, store credit, or refund as appropriate after we confirm the issue. Manufacturer warranty may apply to some optics and parts after delivery — we’ll help point you in the right direction when that’s the faster fix.

For firearms and NFA items, follow the Firearms and NFA sections above: inspect before possession when possible; after possession, manufacturer warranty is the primary path for defects unless we approve a different written remedy for our shipping error or verified arrival damage/defect.

Refunds

When a return is approved and received (and inspected, for physical returns), we notify you by email of approval or rejection. Approved refunds go back to the original payment method. Timing depends on Authorize.net / your card issuer or bank — often several business days after we process the refund on our side.

If you believe a refund is late: check your statement again, then your card issuer or bank (posting delays are common), then contact us at preston@wulfysarmory.com with your order number.

Partial refunds may apply when items are returned incomplete, used beyond inspection, or outside the condition requirements we approved. For firearms/NFA returns under a failed‑transfer exception, the 50% restocking fee and shipping costs are deducted as disclosed before you authorize the return.

Exchanges

We don’t run a wide open exchange catalog. For accessories, if an item is defective or we shipped the wrong one, we’ll prioritize making it right (replacement of the same item when stock allows, or refund). Firearms and NFA items are not exchangeable for change‑of‑mind or preference — only the narrow “our error / arrival damage or defect” path above, and any replacement still requires a lawful FFL (or FFL/SOT) transfer.

Cancelled orders

If you need to cancel, contact us as soon as possible. We can usually cancel before the order is in process or ships. Once a firearm or NFA order is in process or shipped, cancellation and return options close except for the narrow exceptions in the Firearms and NFA sections (including the 50% restocking fee + shipping when an item must come back because a transfer cannot complete). We’ll tell you honestly where things stand.